/* Zendesk/Freshdesk Inspired Ticketing System Style */

:root {
  --primary-blue: #1f2937;
  --primary-light: #3b82f6;
  --sidebar-bg: #f8fafc;
  --sidebar-border: #e2e8f0;
  --accent-blue: #2563eb;
  --success-green: #10b981;
  --warning-orange: #f59e0b;
  --danger-red: #ef4444;
  --text-primary: #1f2937;
  --text-secondary: #64748b;
  --bg-light: #f1f5f9;
  --border-color: #e2e8f0;
  --shadow: 0 1px 3px 0 rgb(0 0 0 / 0.1), 0 1px 2px -1px rgb(0 0 0 / 0.1);
  --shadow-lg: 0 10px 15px -3px rgb(0 0 0 / 0.1), 0 4px 6px -4px rgb(0 0 0 / 0.1);
}

* {
  margin: 0;
  padding: 0;
  box-sizing: border-box;
}

body {
  font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;
  background-color: var(--bg-light);
  color: var(--text-primary);
  line-height: 1.6;
}

/* Layout Structure */
.app-container {
  display: flex;
  min-height: 100vh;
}

/* Sidebar */
.sidebar {
  width: 260px;
  background: var(--sidebar-bg);
  border-right: 1px solid var(--sidebar-border);
  position: fixed;
  height: 100vh;
  overflow-y: auto;
  z-index: 1000;
}

.sidebar-header {
  padding: 1.5rem 1.25rem;
  border-bottom: 1px solid var(--sidebar-border);
  background: white;
}

.sidebar-brand {
  font-size: 1.5rem;
  font-weight: 700;
  color: var(--primary-blue);
  text-decoration: none;
  display: flex;
  align-items: center;
  gap: 0.75rem;
}

.sidebar-brand::before {
  content: "🎫";
  font-size: 1.25rem;
}

.sidebar-nav {
  padding: 1rem 0;
}

.nav-section {
  margin-bottom: 1.5rem;
}

.nav-section-title {
  font-size: 0.75rem;
  font-weight: 600;
  text-transform: uppercase;
  color: var(--text-secondary);
  padding: 0 1.25rem 0.5rem;
  letter-spacing: 0.05em;
}

.nav-item {
  margin: 0.125rem 0.75rem;
}

.nav-link {
  display: flex;
  align-items: center;
  padding: 0.75rem 1rem;
  color: var(--text-primary);
  text-decoration: none;
  border-radius: 0.5rem;
  font-weight: 500;
  transition: all 0.2s ease;
  gap: 0.75rem;
}

.nav-link:hover {
  background: white;
  color: var(--accent-blue);
  box-shadow: var(--shadow);
}

.nav-link.active {
  background: var(--accent-blue);
  color: white;
}

.nav-icon {
  width: 1.25rem;
  height: 1.25rem;
  font-size: 1.125rem;
}

/* Main Content */
.main-content {
  flex: 1;
  margin-left: 260px;
  min-height: 100vh;
}

.top-header {
  background: white;
  border-bottom: 1px solid var(--border-color);
  padding: 1rem 2rem;
  display: flex;
  justify-content: between;
  align-items: center;
  position: sticky;
  top: 0;
  z-index: 100;
}

.header-left {
  flex: 1;
}

.page-title {
  font-size: 1.5rem;
  font-weight: 600;
  color: var(--text-primary);
  margin: 0;
}

.breadcrumb {
  font-size: 0.875rem;
  color: var(--text-secondary);
  margin-top: 0.25rem;
}

.header-right {
  display: flex;
  align-items: center;
  gap: 1rem;
}

.user-menu {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  padding: 0.5rem 1rem;
  background: var(--bg-light);
  border-radius: 0.5rem;
  border: none;
  cursor: pointer;
  transition: all 0.2s ease;
}

.user-menu:hover {
  background: var(--border-color);
}

.user-avatar {
  width: 2rem;
  height: 2rem;
  background: var(--accent-blue);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  color: white;
  font-weight: 600;
  font-size: 0.875rem;
}

/* Content Area */
.content-area {
  padding: 2rem;
}

/* Cards */
.card {
  background: white;
  border-radius: 0.75rem;
  box-shadow: var(--shadow);
  border: 1px solid var(--border-color);
  overflow: hidden;
}

.card-header {
  padding: 1.25rem 1.5rem;
  border-bottom: 1px solid var(--border-color);
  background: var(--bg-light);
}

.card-title {
  font-size: 1.125rem;
  font-weight: 600;
  color: var(--text-primary);
  margin: 0;
}

.card-body {
  padding: 1.5rem;
}

/* Status Colors */
.status-open { color: var(--accent-blue); background: rgba(37, 99, 235, 0.1); }
.status-in-progress { color: var(--warning-orange); background: rgba(245, 158, 11, 0.1); }
.status-pending { color: var(--text-secondary); background: rgba(100, 116, 139, 0.1); }
.status-resolved { color: var(--success-green); background: rgba(16, 185, 129, 0.1); }
.status-closed { color: var(--text-secondary); background: rgba(100, 116, 139, 0.2); }

.status-badge {
  display: inline-flex;
  align-items: center;
  padding: 0.25rem 0.75rem;
  border-radius: 1rem;
  font-size: 0.75rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.05em;
}

/* Buttons */
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 0.75rem 1.5rem;
  font-weight: 500;
  border-radius: 0.5rem;
  border: none;
  cursor: pointer;
  text-decoration: none;
  transition: all 0.2s ease;
  gap: 0.5rem;
}

.btn-primary {
  background: var(--accent-blue);
  color: white;
}

.btn-primary:hover {
  background: #1d4ed8;
  transform: translateY(-1px);
  box-shadow: var(--shadow-lg);
}

.btn-secondary {
  background: var(--border-color);
  color: var(--text-primary);
}

.btn-secondary:hover {
  background: #cbd5e1;
}

.btn-sm {
  padding: 0.5rem 1rem;
  font-size: 0.875rem;
}

/* Forms */
.form-group {
  margin-bottom: 1.5rem;
}

.form-label {
  display: block;
  font-weight: 500;
  color: var(--text-primary);
  margin-bottom: 0.5rem;
  font-size: 0.875rem;
}

.form-control {
  width: 100%;
  padding: 0.75rem 1rem;
  border: 1px solid var(--border-color);
  border-radius: 0.5rem;
  font-size: 0.875rem;
  transition: all 0.2s ease;
  background: white;
}

.form-control:focus {
  outline: none;
  border-color: var(--accent-blue);
  box-shadow: 0 0 0 3px rgba(37, 99, 235, 0.1);
}

/* Tables */
.table-container {
  background: white;
  border-radius: 0.75rem;
  overflow: hidden;
  box-shadow: var(--shadow);
  border: 1px solid var(--border-color);
}

.table {
  width: 100%;
  border-collapse: collapse;
}

.table th {
  background: var(--bg-light);
  padding: 1rem 1.5rem;
  text-align: left;
  font-weight: 600;
  color: var(--text-primary);
  font-size: 0.875rem;
  border-bottom: 1px solid var(--border-color);
}

.table td {
  padding: 1rem 1.5rem;
  border-bottom: 1px solid var(--border-color);
  font-size: 0.875rem;
}

.table tbody tr:hover {
  background: var(--bg-light);
}

/* Status Dropdown */
.status-dropdown, .mobile-status-dropdown {
  padding: 0.5rem;
  border: 1px solid var(--border-color);
  border-radius: 0.375rem;
  background: white;
  font-size: 0.875rem;
  cursor: pointer;
  transition: all 0.2s ease;
}

.status-dropdown:focus, .mobile-status-dropdown:focus {
  outline: none;
  border-color: var(--accent-blue);
  box-shadow: 0 0 0 3px rgba(37, 99, 235, 0.1);
}

.status-dropdown:hover, .mobile-status-dropdown:hover {
  border-color: var(--accent-blue);
}

/* Priority Status Colors */
.status-priority-1 { background: rgba(239, 68, 68, 0.1); color: var(--danger-red); }
.status-priority-2 { background: rgba(245, 158, 11, 0.1); color: var(--warning-orange); }
.status-priority-3 { background: rgba(37, 99, 235, 0.1); color: var(--accent-blue); }
.status-priority-4 { background: rgba(100, 116, 139, 0.1); color: var(--text-secondary); }

/* Mobile Cards */
.mobile-ticket-card {
  background: white;
  border-radius: 0.5rem;
  box-shadow: var(--shadow);
  border: 1px solid var(--border-color);
  margin-bottom: 1rem;
  overflow: hidden;
}

.mobile-card-header {
  padding: 1rem;
  background: var(--bg-light);
  border-bottom: 1px solid var(--border-color);
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.ticket-code {
  font-weight: 700;
  color: var(--accent-blue);
  font-size: 1rem;
}

.mobile-status-dropdown {
  min-width: 120px;
}

.mobile-card-title {
  padding: 1rem;
  font-weight: 600;
  font-size: 1.125rem;
  color: var(--text-primary);
  border-bottom: 1px solid var(--border-color);
}

.mobile-card-details {
  padding: 1rem;
}

.detail-row {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 0.75rem;
}

.detail-row:last-child {
  margin-bottom: 0;
}

.detail-label {
  font-weight: 500;
  color: var(--text-secondary);
  font-size: 0.875rem;
}

.detail-value {
  font-weight: 600;
  color: var(--text-primary);
  text-align: right;
  flex: 1;
  margin-left: 1rem;
}

.mobile-wa-btn {
  background: #25D366;
  color: white;
  padding: 0.25rem 0.75rem;
  border-radius: 1rem;
  text-decoration: none;
  font-size: 0.75rem;
  margin-left: 0.5rem;
  display: inline-flex;
  align-items: center;
  gap: 0.25rem;
}

.mobile-wa-btn:hover {
  background: #1da851;
  color: white;
  text-decoration: none;
}

.mobile-card-actions {
  padding: 1rem;
  background: var(--bg-light);
  border-top: 1px solid var(--border-color);
}

/* Mobile Hamburger Menu */
.mobile-menu-toggle {
  display: none;
  background: none;
  border: none;
  font-size: 1.25rem;
  color: var(--text-primary);
  cursor: pointer;
  padding: 0.5rem;
}

/* Responsive */
.desktop-only {
  display: block;
}

.mobile-only {
  display: none;
}

@media (max-width: 768px) {
  .desktop-only {
    display: none;
  }
  
  .mobile-only {
    display: block;
  }
  
  .sidebar {
    transform: translateX(-100%);
    transition: transform 0.3s ease;
    width: 280px;
  }
  
  .sidebar.open {
    transform: translateX(0);
  }
  
  .main-content {
    margin-left: 0;
  }
  
  .top-header {
    padding: 1rem;
    flex-wrap: wrap;
  }
  
  .header-left {
    flex: 1;
    min-width: 0;
  }
  
  .page-title {
    font-size: 1.25rem;
  }
  
  .content-area {
    padding: 1rem;
  }
  
  .mobile-menu-toggle {
    display: block;
    order: -1;
    margin-right: 1rem;
  }
  
  .header-right {
    order: 1;
  }
  
  /* Mobile Grid Adjustments */
  .card-body div[style*="grid-template-columns"] {
    grid-template-columns: 1fr !important;
  }
  
  /* Mobile Table Override */
  .table-container {
    overflow-x: auto;
  }
  
  .user-menu {
    padding: 0.375rem 0.75rem;
  }
  
  .user-avatar {
    width: 1.5rem;
    height: 1.5rem;
    font-size: 0.75rem;
  }
  
  /* Mobile Dashboard Cards */
  div[style*="grid-template-columns: repeat(auto-fit, minmax(280px, 1fr))"] {
    grid-template-columns: 1fr !important;
  }
  
  div[style*="grid-template-columns: 1fr 1fr"] {
    grid-template-columns: 1fr !important;
  }
}

@media (max-width: 480px) {
  .sidebar {
    width: 100%;
  }
  
  .content-area {
    padding: 0.75rem;
  }
  
  .mobile-card-header {
    padding: 0.75rem;
    flex-direction: column;
    align-items: flex-start;
    gap: 0.5rem;
  }
  
  .mobile-status-dropdown {
    width: 100%;
  }
  
  .detail-row {
    flex-direction: column;
    align-items: flex-start;
    gap: 0.25rem;
  }
  
  .detail-value {
    text-align: left;
    margin-left: 0;
  }
}

/* Login Page Specific */
.login-container {
  min-height: 100vh;
  display: flex;
  align-items: center;
  justify-content: center;
  background: linear-gradient(135deg, var(--accent-blue) 0%, var(--primary-light) 100%);
  padding: 2rem;
}

.login-card {
  background: white;
  border-radius: 1rem;
  box-shadow: var(--shadow-lg);
  padding: 3rem;
  width: 100%;
  max-width: 400px;
}

.login-header {
  text-align: center;
  margin-bottom: 2rem;
}

.login-title {
  font-size: 1.875rem;
  font-weight: 700;
  color: var(--text-primary);
  margin-bottom: 0.5rem;
}

.login-subtitle {
  color: var(--text-secondary);
  font-size: 0.875rem;
}

.alert {
  padding: 0.75rem 1rem;
  border-radius: 0.5rem;
  margin-bottom: 1.5rem;
  font-size: 0.875rem;
  display: flex;
  align-items: center;
  gap: 0.5rem;
}

.alert-danger {
  background: rgba(239, 68, 68, 0.1);
  color: var(--danger-red);
  border: 1px solid rgba(239, 68, 68, 0.2);
}

.login-footer {
  text-align: center;
  margin-top: 1.5rem;
  padding-top: 1.5rem;
  border-top: 1px solid var(--border-color);
}

.login-footer a {
  color: var(--accent-blue);
  text-decoration: none;
  font-weight: 500;
}

.login-footer a:hover {
  text-decoration: underline;
}

/* Registration Page Specific */
.register-container {
  min-height: 100vh;
  display: flex;
  align-items: center;
  justify-content: center;
  background: linear-gradient(135deg, var(--accent-blue) 0%, var(--primary-light) 100%);
  padding: 2rem;
  position: relative;
  overflow: hidden;
}

.register-container::before {
  content: '';
  position: absolute;
  top: -50%;
  left: -50%;
  width: 200%;
  height: 200%;
  background: radial-gradient(circle, rgba(255, 255, 255, 0.1) 0%, transparent 70%);
  animation: float 20s ease-in-out infinite;
}

@keyframes float {
  0%, 100% { transform: translate(0, 0) rotate(0deg); }
  33% { transform: translate(30px, -30px) rotate(120deg); }
  66% { transform: translate(-20px, 20px) rotate(240deg); }
}

.register-card {
  background: white;
  border-radius: 1.5rem;
  box-shadow: 0 25px 50px -12px rgba(0, 0, 0, 0.25);
  padding: 3rem;
  width: 100%;
  max-width: 600px;
  position: relative;
  z-index: 1;
  backdrop-filter: blur(10px);
  border: 1px solid rgba(255, 255, 255, 0.2);
}

.register-header {
  text-align: center;
  margin-bottom: 2.5rem;
}

.register-icon {
  width: 4rem;
  height: 4rem;
  background: linear-gradient(135deg, var(--accent-blue), var(--primary-light));
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 0 auto 1.5rem;
  color: white;
  font-size: 1.5rem;
  box-shadow: 0 10px 25px rgba(37, 99, 235, 0.3);
}

.register-title {
  font-size: 2rem;
  font-weight: 700;
  color: var(--text-primary);
  margin-bottom: 0.5rem;
  background: linear-gradient(135deg, var(--accent-blue), var(--primary-light));
  -webkit-background-clip: text;
  -webkit-text-fill-color: transparent;
  background-clip: text;
}

.register-subtitle {
  color: var(--text-secondary);
  font-size: 1rem;
  margin: 0;
}

.register-form {
  margin-bottom: 2rem;
}

.form-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 1.5rem;
  margin-bottom: 1.5rem;
}

.form-group {
  display: flex;
  flex-direction: column;
}

.form-label {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  font-weight: 600;
  color: var(--text-primary);
  margin-bottom: 0.75rem;
  font-size: 0.9rem;
}

.form-label i {
  color: var(--accent-blue);
  width: 1rem;
  text-align: center;
}

.form-control {
  width: 100%;
  padding: 1rem 1.25rem;
  border: 2px solid var(--border-color);
  border-radius: 0.75rem;
  font-size: 1rem;
  transition: all 0.3s ease;
  background: white;
  box-shadow: 0 2px 4px rgba(0, 0, 0, 0.05);
}

.form-control:focus {
  outline: none;
  border-color: var(--accent-blue);
  box-shadow: 0 0 0 4px rgba(37, 99, 235, 0.1);
  transform: translateY(-1px);
}

.form-control:hover {
  border-color: var(--primary-light);
}

.form-control::placeholder {
  color: var(--text-secondary);
  font-weight: 400;
}

.btn-register {
  width: 100%;
  padding: 1rem 2rem;
  font-size: 1.1rem;
  font-weight: 600;
  border-radius: 0.75rem;
  background: linear-gradient(135deg, var(--accent-blue), var(--primary-light));
  border: none;
  color: white;
  cursor: pointer;
  transition: all 0.3s ease;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 0.5rem;
  margin-top: 1rem;
  box-shadow: 0 10px 25px rgba(37, 99, 235, 0.3);
}

.btn-register:hover {
  transform: translateY(-2px);
  box-shadow: 0 15px 35px rgba(37, 99, 235, 0.4);
  background: linear-gradient(135deg, #1d4ed8, #2563eb);
}

.btn-register:active {
  transform: translateY(0);
}

.register-footer {
  text-align: center;
  padding-top: 2rem;
  border-top: 1px solid var(--border-color);
}

.register-footer p {
  color: var(--text-secondary);
  margin: 0;
  font-size: 0.95rem;
}

.login-link {
  color: var(--accent-blue);
  text-decoration: none;
  font-weight: 600;
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  transition: all 0.3s ease;
}

.login-link:hover {
  color: var(--primary-light);
  text-decoration: none;
  transform: translateX(2px);
}

.login-link i {
  font-size: 0.9rem;
}

/* Responsive Design for Registration */
@media (max-width: 768px) {
  .register-container {
    padding: 1rem;
  }
  
  .register-card {
    padding: 2rem;
    border-radius: 1rem;
  }
  
  .register-title {
    font-size: 1.75rem;
  }
  
  .form-row {
    grid-template-columns: 1fr;
    gap: 1rem;
  }
  
  .form-control {
    padding: 0.875rem 1rem;
  }
  
  .btn-register {
    padding: 0.875rem 1.5rem;
    font-size: 1rem;
  }
}

@media (max-width: 480px) {
  .register-container {
    padding: 0.5rem;
  }
  
  .register-card {
    padding: 1.5rem;
    border-radius: 0.75rem;
  }
  
  .register-icon {
    width: 3rem;
    height: 3rem;
    font-size: 1.25rem;
  }
  
  .register-title {
    font-size: 1.5rem;
  }
  
  .register-subtitle {
    font-size: 0.9rem;
  }
  
  .form-control {
    padding: 0.75rem 0.875rem;
    font-size: 0.95rem;
  }
  
  .btn-register {
    padding: 0.75rem 1.25rem;
    font-size: 0.95rem;
  }
}

/* ================================
   WORKFLOW MANAGEMENT STYLES
   ================================ */

.workflow-container {
  max-width: 1200px;
  margin: 0 auto;
  padding: 1rem;
  display: flex;
  flex-direction: column;
  gap: 2rem;
}

.workflow-card {
  background: white;
  border-radius: 12px;
  padding: 1.5rem;
  box-shadow: var(--shadow);
  border: 1px solid var(--border-color);
}

.workflow-card .card-header {
  margin-bottom: 1.5rem;
  padding-bottom: 1rem;
  border-bottom: 1px solid var(--border-color);
}

.workflow-card .card-header h3 {
  color: var(--text-primary);
  font-size: 1.25rem;
  font-weight: 600;
  margin: 0 0 0.5rem 0;
  display: flex;
  align-items: center;
  gap: 0.5rem;
}

.workflow-card .card-header h3 i {
  color: var(--primary-light);
}

.workflow-card .card-header p {
  color: var(--text-secondary);
  margin: 0;
  font-size: 0.9rem;
}

/* Add Transition Form */
.transition-form .form-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(250px, 1fr));
  gap: 1rem;
  margin-bottom: 1.5rem;
}

.transition-form .form-group {
  display: flex;
  flex-direction: column;
}

.transition-form .form-label {
  font-weight: 500;
  color: var(--text-primary);
  margin-bottom: 0.5rem;
  font-size: 0.9rem;
}

.transition-form .required {
  color: var(--danger-red);
}

.transition-form .form-select,
.transition-form .form-control {
  padding: 0.75rem;
  border: 1px solid var(--border-color);
  border-radius: 8px;
  font-size: 0.9rem;
  transition: border-color 0.2s ease;
}

.transition-form .form-select:focus,
.transition-form .form-control:focus {
  outline: none;
  border-color: var(--primary-light);
  box-shadow: 0 0 0 3px rgba(59, 130, 246, 0.1);
}

.transition-form .form-hint {
  color: var(--text-secondary);
  font-size: 0.8rem;
  margin-top: 0.25rem;
}

.transition-form .form-actions {
  display: flex;
  justify-content: flex-end;
  padding-top: 1rem;
  border-top: 1px solid var(--border-color);
}

/* Transitions Display */
.transitions-container {
  min-height: 200px;
}

.empty-state {
  text-align: center;
  padding: 3rem 2rem;
  color: var(--text-secondary);
}

.empty-state i {
  font-size: 3rem;
  color: var(--text-secondary);
  margin-bottom: 1rem;
}

.empty-state h4 {
  margin: 0 0 0.5rem 0;
  color: var(--text-primary);
}

.transitions-grid {
  display: flex;
  flex-direction: column;
  gap: 1rem;
}

.transition-item {
  background: var(--bg-light);
  border: 1px solid var(--border-color);
  border-radius: 8px;
  padding: 1.25rem;
  transition: all 0.2s ease;
}

.transition-item:hover {
  box-shadow: var(--shadow);
  border-color: var(--primary-light);
}

.transition-flow {
  display: flex;
  align-items: center;
  gap: 1rem;
  margin-bottom: 1rem;
  flex-wrap: wrap;
}

.status-badge {
  background: white;
  border: 1px solid var(--border-color);
  border-radius: 20px;
  padding: 0.5rem 1rem;
  display: flex;
  align-items: center;
  gap: 0.5rem;
  font-weight: 500;
  font-size: 0.9rem;
  color: var(--text-primary);
  min-width: fit-content;
}

.status-badge.from-status i {
  color: var(--warning-orange);
}

.status-badge.to-status i {
  color: var(--success-green);
}

.transition-arrow {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 0.25rem;
  color: var(--text-secondary);
  flex-shrink: 0;
}

.transition-arrow i {
  font-size: 1.2rem;
}

.action-label {
  background: var(--primary-light);
  color: white;
  padding: 0.25rem 0.5rem;
  border-radius: 4px;
  font-size: 0.75rem;
  font-weight: 500;
  white-space: nowrap;
}

.transition-details {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding-top: 1rem;
  border-top: 1px solid var(--border-color);
  flex-wrap: wrap;
  gap: 1rem;
}

.role-info {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  color: var(--text-secondary);
  font-size: 0.9rem;
}

.role-info i {
  color: var(--primary-light);
}

.transition-actions {
  display: flex;
  gap: 0.5rem;
}

/* Responsive Design */
@media (max-width: 768px) {
  .workflow-container {
    padding: 0.5rem;
  }
  
  .transition-form .form-grid {
    grid-template-columns: 1fr;
  }
  
  .transition-flow {
    flex-direction: column;
    text-align: center;
  }
  
  .transition-arrow {
    transform: rotate(90deg);
  }
  
  .transition-details {
    flex-direction: column;
    align-items: flex-start;
  }
}

/* Contact Buttons */
.contact-btn {
  padding: 0.25rem 0.5rem;
  text-decoration: none;
  border-radius: 0.25rem;
  font-size: 0.75rem;
  font-weight: 500;
  transition: all 0.2s ease;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 28px;
}

.wa-btn {
  background: #25D366;
  color: white;
}

.wa-btn:hover {
  background: #1da851;
  color: white;
  transform: translateY(-1px);
}

.gchat-btn {
  background: #4285F4;
  color: white;
}

.gchat-btn:hover {
  background: #3367D6;
  color: white;
  transform: translateY(-1px);
}

/* Mobile Contact Buttons */
.mobile-contact-btn {
  padding: 0.25rem 0.5rem;
  border-radius: 1rem;
  text-decoration: none;
  font-size: 0.75rem;
  font-weight: 500;
  display: inline-flex;
  align-items: center;
  gap: 0.25rem;
  transition: all 0.2s ease;
}

.mobile-contact-btn.wa-btn {
  background: #25D366;
  color: white;
}

.mobile-contact-btn.gchat-btn {
  background: #4285F4;
  color: white;
}

.mobile-contact-btn:hover {
  text-decoration: none;
  transform: translateY(-1px);
}

.email-btn {
  background: #EA4335;
  color: white;
}

.email-btn:hover {
  background: #D33B2C;
  color: white;
  transform: translateY(-1px);
}

.mobile-contact-btn.email-btn {
  background: #EA4335;
  color: white;
}

/* ================================
   KANBAN BOARD STYLES
   ================================ */

/* View Toggle Buttons */
.view-toggle-btn {
  background: white;
  border: 2px solid var(--border-color);
  color: var(--text-primary);
  padding: 0.5rem 1rem;
  font-size: 0.875rem;
  transition: all 0.2s ease;
}

.view-toggle-btn:hover {
  border-color: var(--accent-blue);
  background: var(--bg-light);
  transform: translateY(0);
  box-shadow: none;
}

.view-toggle-btn.active {
  background: var(--accent-blue);
  color: white;
  border-color: var(--accent-blue);
}

.view-toggle-btn i {
  margin-right: 0.25rem;
}

/* Kanban Container */
.kanban-container {
  width: 100%;
  overflow-x: auto;
  padding-bottom: 1rem;
}

.kanban-board {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 1.5rem;
  min-width: 900px;
  padding: 0.5rem;
}

/* Kanban Column */
.kanban-column {
  background: var(--bg-light);
  border-radius: 0.75rem;
  border: 1px solid var(--border-color);
  display: flex;
  flex-direction: column;
  min-height: 500px;
}

.kanban-column-header {
  padding: 1rem 1.25rem;
  border-bottom: 2px solid var(--border-color);
  display: flex;
  justify-content: space-between;
  align-items: center;
  border-radius: 0.75rem 0.75rem 0 0;
}

.kanban-column-title {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  font-weight: 600;
  font-size: 1rem;
  color: var(--text-primary);
}

.kanban-column-title i {
  font-size: 1.125rem;
}

.kanban-column-count {
  background: white;
  color: var(--text-primary);
  font-weight: 700;
  font-size: 0.875rem;
  padding: 0.25rem 0.75rem;
  border-radius: 1rem;
  min-width: 2rem;
  text-align: center;
  border: 1px solid var(--border-color);
}

.kanban-column-body {
  flex: 1;
  padding: 1rem;
  overflow-y: auto;
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
  min-height: 200px;
}

.kanban-column-body.drag-over {
  background: rgba(37, 99, 235, 0.05);
  border: 2px dashed var(--accent-blue);
  border-radius: 0.5rem;
}

/* Kanban Card */
.kanban-card {
  background: white;
  border-radius: 0.5rem;
  padding: 1rem;
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.1);
  border: 1px solid var(--border-color);
  cursor: grab;
  transition: all 0.2s ease;
}

.kanban-card:hover {
  box-shadow: 0 4px 12px rgba(0, 0, 0, 0.15);
  transform: translateY(-2px);
  border-color: var(--accent-blue);
}

.kanban-card.dragging {
  opacity: 0.5;
  cursor: grabbing;
  transform: rotate(2deg);
}

.kanban-card-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 0.75rem;
  gap: 0.5rem;
}

.kanban-card-code {
  font-weight: 700;
  color: var(--accent-blue);
  font-size: 0.875rem;
  white-space: nowrap;
}

.kanban-card-title {
  font-weight: 600;
  color: var(--text-primary);
  font-size: 0.95rem;
  margin-bottom: 0.75rem;
  line-height: 1.4;
  display: -webkit-box;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
  overflow: hidden;
  text-overflow: ellipsis;
}

.kanban-card-meta {
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
  margin-bottom: 0.75rem;
  padding-bottom: 0.75rem;
  border-bottom: 1px solid var(--border-color);
}

.kanban-meta-item {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  font-size: 0.8rem;
  color: var(--text-secondary);
}

.kanban-meta-item i {
  width: 1rem;
  text-align: center;
  color: var(--accent-blue);
}

.kanban-meta-item span {
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.kanban-card-footer {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 0.5rem;
}

.kanban-pic {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  font-size: 0.8rem;
  color: var(--text-secondary);
  flex: 1;
  min-width: 0;
}

.kanban-pic i {
  color: var(--success-green);
  flex-shrink: 0;
}

.kanban-pic span {
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.btn-kanban-view {
  background: var(--accent-blue);
  color: white;
  border: none;
  padding: 0.375rem 0.75rem;
  border-radius: 0.375rem;
  cursor: pointer;
  font-size: 0.875rem;
  transition: all 0.2s ease;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.btn-kanban-view:hover {
  background: #1d4ed8;
  transform: translateY(-1px);
  box-shadow: 0 2px 8px rgba(37, 99, 235, 0.3);
}

.btn-kanban-view i {
  font-size: 0.875rem;
}

/* Responsive Kanban Board */
@media (max-width: 1200px) {
  .kanban-board {
    min-width: 800px;
  }
}

@media (max-width: 768px) {
  .view-toggle-container {
    display: none !important;
  }
  
  .kanban-container {
    display: none !important;
  }
  
  #tableView {
    display: none !important;
  }
  
  #mobileView {
    display: block !important;
  }
}

/* Empty Kanban Column State */
.kanban-column-body:empty::after {
  content: 'Drop tickets here';
  display: flex;
  align-items: center;
  justify-content: center;
  height: 100%;
  color: var(--text-secondary);
  font-style: italic;
  font-size: 0.875rem;
}